The SMS-Magic Mobile App is a convenient tool that allows you to stay connected with your customers and prospects on-the-go. It brings all your customer conversations to your smartphone, making it easy for you to respond to leads and service tickets anytime, anywhere. By using this app, you can shorten the sales cycle and provide quick responses to customer inquiries, leading to stronger customer relationships and increased customer satisfaction.
The app offers a variety of features to help you engage with your customers and prospects effectively. You can use it to communicate through text, WhatsApp, and Facebook Messenger, using rich media and templated messages. It also allows you to receive notifications and respond instantly to incoming leads and customer queries. Additionally, you can automate standard customer interactions, such as status updates, account alerts, and appointment reminders.
The SMS-Magic Mobile App can be used independently or integrated with your CRM, such as Salesforce or Zoho. This integration allows you to identify the context of each customer interaction and assign them to relevant team members, making it easier to manage and track customer interactions.
It is important to note that the SMS-Magic Mobile App is a standalone messaging product and can be used even if you are not an existing SMS-Magic customer using the web app. However, if you do use the SMS-Magic Salesforce App, you will need to be on version 1.64 or above to sync with the mobile app.
If you have any questions or need assistance, you can contact care@sms-magic.com for support. SMS-Magic is an established business-to-person messaging solution that helps businesses engage with their customers in a high-touch, multichannel, and compliant manner. With over 2,500 clients in 190 countries and a team of 200+ employees, SMS-Magic is a trusted and reliable tool for marketing, sales, and support teams to better engage with their audience and never lose a client, candidate, or patient to unread emails or unanswered phone calls.